TOKYO, February 13, 2026 – In a strategic move to bolster its process automation and document management offerings, Ricoh has announced its acquisition of ValueTech, a Chile-based technology company with over 20 years of expertise in digitalization and automation. The acquisition will enhance Ricoh's ability to deliver advanced solutions across Latin America, aligning with its global strategy to foster intelligent workplaces.
ValueTech, established in 2001 by a team of civil engineers, has built a strong reputation in industries such as insurance, healthcare, financial services, pension funds, and telecommunications. The company specializes in cutting-edge technologies, including artificial intelligence (AI), forensic document auditing, data protection, and predictive analytics. These tools enhance security, efficiency, and compliance in document-intensive processes, while also reducing operational risks and improving traceability.
According to Ricoh Latin America (Ricoh LATAM), this acquisition is a key step in delivering comprehensive digital transformation solutions to organizations in regulated industries. "The incorporation of ValueTech into our team is a key step in continuing to expand our presence in Latin America. Their expertise in smart process automation and document and information management complements our offering and enables us to better address the needs of regulated industries, where security, compliance and traceability are critical. We are very proud to welcome this highly experienced and specialized team", said Diego Imperio, President & CEO of Ricoh Latin America, Inc.
Expanding Capabilities in Process Automation
With ValueTech's integration, Ricoh LATAM will significantly enhance its portfolio in critical areas such as:
- Smart automation and document management through solutions like business process management (BPM), robotic process automation (RPA), enterprise content management (ECM), and intelligent document processing (IDP).
- AI-driven innovation, including predictive analytics and tailored experience personalization.
- Specialized consulting services, ensuring solutions align with strategic objectives and maximize return on investment.
- Managed services for scalability, allowing businesses to grow while maintaining efficiency and security.
- Cybersecurity and digital traceability, supported by international certifications including ISO 9001 and ISO 27001.
ValueTech has also gained recognition for its consultative approach, providing tailored solutions that meet the complex needs of highly regulated industries. "Our commitment has always been to accompany our clients on their digital transformation journey, building strong and lasting relationships based on a deep understanding of their challenges", said Hernán Ballacey, founding partner of ValueTech. "Joining Ricoh LATAM represents a very important strategic step for us, as we share a common vision focused on innovation, continuous improvement, and customer centricity. This integration will allow us to scale our capabilities and extend our reach to organizations across Latin America."
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A Global Perspective on Digital Transformation
This acquisition aligns with Ricoh's broader global strategy to strengthen its digital services offering in high-growth areas like process automation. Takahiro Irisa, Senior Corporate Officer and President of Ricoh's global Digital Services Business Unit, emphasized the significance of this milestone: "As we accelerate our global strategy to invest in high growth digital services such as Process Automation, this acquisition marks an important milestone for Ricoh. Organizations across Latin America are rapidly shifting toward more intelligent, secure, and automated operations. By combining Ricoh's global digital services capabilities with ValueTech's deep expertise - including advanced AI technologies - in smart process automation and document and information management, we can support this transformation more effectively throughout the region."
This move reaffirms Ricoh's commitment to helping businesses create intelligent workplaces that improve efficiency, resilience, and compliance, while delivering measurable value to customers.
About Ricoh
Ricoh, headquartered in Tokyo, is a global leader in digital services and print and imaging solutions, operating in approximately 200 countries and regions. With a legacy spanning over 85 years, Ricoh continues to empower workplaces by optimizing business processes and enabling sustainable futures.
